Forum Discussion
Teams is KILLING my Mac Every Day
I have a hard time believing I'm the first person to post this after not finding anything in the forum. I wouldn't doubt if Microsoft is deleting them because they can't figure out how to fix this issue. I can Google this issue and come up with numerous results but NOTHING has been able to fix this issue except for completely removing Teams all together, which unfortunately is not an option for me.
Teams is murdering my MacBook Pro 16" i9 with 16GB RAM every day. This was supposed to be the most kick-a$$ laptop at the time but Microsoft is slowly killing it with Teams. It causes serious lags and randomly decides when it wants to share the screen successfully. Other times, it just shows screen but no audio or vice versa. It's infuriating and I've lost my patience!
For context, I just re-installed my entire OS thinking it was an OS issue. I erased the entire drive and started from scratch. I did not do any kind of restore from backup. Everything was a fresh install yesterday.
I joined a teams meeting today in front of 100 people and Teams seemed to be running fine until I went to share screen and then everything choked. Those who were showing video on the call started flickering rapidly, which could have caused an epileptic seizure - it's that bad and I'm not joking, this isn't funny. IT'S VERY IRRITATING! My entire system. Mail, Calendar, Finder, and Preview (all Apple Apps, which should run super fast) started running like garbage with lags between 5 and 10 seconds - that's no joke. Upon reboot, it was normal again until I ran Teams for another meeting... reboot.
I firmly believe Teams is a virus and the developers should be fired for ignoring this issue. I've been dealing with this issue for nearly a year. Teams always causes some kind of lag issue whenever I run it. I have to reboot my machine to get my computer to work somewhat normal again. This is ridiculous!
I found an MS article mentioning how Teams uses memory because of this Chromium feature due to easier development. I don't care about the ease of development. I CARE about it working and NOT DELAYING MY PRODUCTIVITY. Forget Chromium!
Earlier this year, MS announced they were going to have a new and improved version in April 2021. I think two version have been released since then - None of them have solved this issue.
Is anyone at Microsoft Listening?!?!?!
Hi everyone, we're pleased to announce Microsoft Teams for Apple Silicon, which on the M1/M2 ARM builds, will have significantly faster performance than what's seen during the Rosetta emulation today! Here's our official roadmap ID for this release; Microsoft 365 Roadmap | Microsoft 365. More on this can be found here; Announcing Microsoft Teams optimized for Apple silicon - Microsoft Tech Community.
Users should see a significant performance boost with this release. And for the Intel Macs out there, we're still thinking about you! We have some large performance fixes coming that will help improve overall performance for the Intel version as well.
Thanks,
Sam Cosby, Teams Engineering PM
242 Replies
- johnlyncCopper ContributorUnsurprised to find this post. I've been paying for Office365 for two years and have avoided teams like the plague becuase it hammers my 2015 Macbook Pro (16GB RAM). Any TEAMS meeting stalls every other app, the UI has 30 second response times for things like unmute, the fan sounds like it's taking off, and the system regularly just freezes, restarting with the "your system restarted because of a problem message".
I wouldn't even be here if my client hadn't just begun insisting on Teams for project calls. I can't continue to work with this product unless microsoft seriously overhauls it. Am I going to have to but a Windows PC just to talk to my client? Is that why these issues have been left unfixed for two years now? - mattmeiksCopper ContributorMid 2014 mac here. I only have the problem when I switch on my camera. Would it be possible to offer an option, so that I could lower the "camera quality" used when recording my video data (if that is even possible at all)? It feels like this is what causes the troubles for me.
- anshulnirCopper Contributor
I have a 2020 Macbook pro 64GB RAM, i9 and gpu. Even with this high end configuration, team hangs and slows down my macbook tremendously.
- jaredbaronianCopper ContributorSame issue and it's very problematic.
MacBook Pro mid 2014 with i7 and 16GB ram running macOS Big sur 11.6.1 and Teams version 1.4.00.29478.
When I connect both my dual monitors and share screen via Teams perform of the all apps fall overs and has huge lag/delay so much so often have to switch to zoom or other alternative.
Would be nice to get this sorted as high priority. - StephanMWCopper ContributorSame problem here... it's been MONTHS and insanely frustrating. I'm even running a corporate beta preview but it's almost like it's getting worse with every release.
Please fix this! - Sander de KoningCopper ContributorAs a Windows 10/11 user, this is hurting me as well. Because some of my colleagues are using Macbooks where Teams is causing massive performance issues, we are using alternatives (zoom, google meet). This is a 60.000 user environment, with an A5 license, it's very disappointing we can't use the full MS stack because of this issue.
- janrichterCopper Contributor
I switched to the browser version of Teams because of this. Works like a charm.
- Anete2145Copper ContributorOn browser version you cannot use multiple features as owner of the group, breakout rooms is just one example. Unfortunately untill Microsoft fixes it as far as I've researched nothing can be done.
- jmm55Copper ContributorSame issue with Teams eating up all resources while video chatting. Screen sharing doesn't work. MacBook Air (Retina, 13-inch, 2018); 1.6 GHz Dual-Core Intel Core i5; 8GB RAM; Intel UHD Graphics 617 1536 MB
- Melinda1855Copper ContributorI have had to quit using Teams altogether. In the last six weeks I lost all ability to sync files (using with clients) and now even opening the application causes my CPU to grind to molasses. Please Microsoft Please, fix this nonsense.
- Anete2145Copper Contributor
I have the exact same problem as the og post creator of this thread. Whenever I am in a teams meeting my mac becomes completely useless. Please find a solution for this. Im using 2017 macbook air. I have tried everything to minimise the effect but nothing has worked so far. As soon as i leave the meeting everything works smoothly again.
- mneagulCopper ContributorCompletely agree with you ! Microsoft needs to give more attention to this. I'm recommending my Organisation to switch from Teams to any other option (Slack for example, which works great on all platforms)
- mneagulCopper ContributorSame issue here. I'm forced to use Teams as an Application in a Windows 10 Parallels VM.
We should have native versions working ok. - Tomas PeskoCopper ContributorI have always had issues with Teams on my Macbook Pro 16 (i9, 64GB RAM, Radeon 5600 8GB), it's been so poorly performing that I stopped using the mac os app.
I started using Zoom instead or the web version of Teams whenever I have to.
Whenever I used the Mac Os app especially for video calls/screenshare, it completely hammered my £5k Macbook pro (never had any issues on my £500 windows 10 laptop)- sahar123Copper ContributorI understand from this thread that its all about the chip. and new ones with the m1 are ok with teams.. I hope so as have to invest in a new Macpro!
- TechNicholCopper Contributor
sahar123 I have an M1 MacBook Air and Teams is painful. When I start a call I will get stuttering audio, lost audio and performance issues with other apps. I consistently have to quit other apps to keep Teams happy.
I have three different processes for Teams running consuming over 50% of my CPU. Sometimes my kernel_task % rises to 120% or more. If I quit Teams it goes down quickly.