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shilocase's avatar
shilocase
Brass Contributor
Sep 27, 2021
Solved

Teams is KILLING my Mac Every Day

I have a hard time believing I'm the first person to post this after not finding anything in the forum.  I wouldn't doubt if Microsoft is deleting them because they can't figure out how to fix this i...
meetings
microsoft teams
  • Sam Cosby's avatar
    Sam Cosby
    Jul 14, 2022

    Hi everyone, we're pleased to announce Microsoft Teams for Apple Silicon, which on the M1/M2 ARM builds, will have significantly faster performance than what's seen during the Rosetta emulation today! Here's our official roadmap ID for this release; Microsoft 365 Roadmap | Microsoft 365. More on this can be found here; Announcing Microsoft Teams optimized for Apple silicon - Microsoft Tech Community. 

    Users should see a significant performance boost with this release. And for the Intel Macs out there, we're still thinking about you! We have some large performance fixes coming that will help improve overall performance for the Intel version as well. 

    Thanks,
    Sam Cosby, Teams Engineering PM

Tomas Pesko's avatar
Tomas Pesko
Copper Contributor
Nov 26, 2021
I have always had issues with Teams on my Macbook Pro 16 (i9, 64GB RAM, Radeon 5600 8GB), it's been so poorly performing that I stopped using the mac os app.
I started using Zoom instead or the web version of Teams whenever I have to.
Whenever I used the Mac Os app especially for video calls/screenshare, it completely hammered my £5k Macbook pro (never had any issues on my £500 windows 10 laptop)
sahar123's avatar
sahar123
Copper Contributor
Nov 26, 2021
I understand from this thread that its all about the chip. and new ones with the m1 are ok with teams.. I hope so as have to invest in a new Macpro!
  • TechNichol's avatar
    TechNichol
    Copper Contributor
    Nov 26, 2021

    sahar123 I have an M1 MacBook Air and Teams is painful. When I start a call I will get stuttering audio, lost audio and performance issues with other apps. I consistently have to quit other apps to keep Teams happy. 

    I have three different processes for Teams running consuming over 50% of my CPU. Sometimes my kernel_task % rises to 120% or more. If I quit Teams it goes down quickly.

     

    • Keith1140's avatar
      Keith1140
      Copper Contributor
      Nov 26, 2021
      TechNichol I think I said earlier that I upgraded to an M1 MacBook air but I meant to post it was to a 13inch M1 MacBook Pro with 16gb ram. Also, I am running mainly Microsoft apps (excel, word, PowerPoint, todo) that are loaded from the Mac store, as well as onedrive. Teams is the Mac app version but downloaded from the Microsoft website (not available from the Mac store). Apart from teams and OneDrive, all these apps are optimised for the M1 native chip, OneDrive uses Rosetta (and works well). Posting this config in case it helps anyone resolve whatever is causing the Teams problem.

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