Forum Discussion
Alex_Good
Jan 17, 2023Copper Contributor
Teams Custom Devices is Glitchy
Teams has to fix their issues. Every day, to no fail, I have to uninstall and reinstall Teams. I use a separate Wireless Headphone (Corsair Virtuoso) and USB Microphone (HyperX QuadCast S). I ha...
EmzaFeva
Feb 01, 2023Copper Contributor
Hi,
I have this same problem! I'm using a Corsair Wireless headset and I never had issues prior (when I was using the company standard Plantronics headset).
I even got a new laptop to try and sort the issues, all was good for a few days then I couldn't come off mute. Re-installing only really fixes my issues for a short period of time (1 or 2 teams calls) so I was using Microsoft Teams Web app which was a workaround, annoying but it was working. Now all of a sudden the web app has stopped working and I can't come off mute there either!
It's driving me mad, I don't want to use a different headset because I use the Corsair keyboard/mouse but seems it might be what I need to do and go back to the standard one. When I have the issue with not coming off mute even if i try to switch my device input/output to my laptop speaker/microphone it still doesn't let me come off mute and I agree the excuse that it isn't a certified headset is just an awful excuse and doesn't explain why it works sometimes and then just stops working 😞
I have this same problem! I'm using a Corsair Wireless headset and I never had issues prior (when I was using the company standard Plantronics headset).
I even got a new laptop to try and sort the issues, all was good for a few days then I couldn't come off mute. Re-installing only really fixes my issues for a short period of time (1 or 2 teams calls) so I was using Microsoft Teams Web app which was a workaround, annoying but it was working. Now all of a sudden the web app has stopped working and I can't come off mute there either!
It's driving me mad, I don't want to use a different headset because I use the Corsair keyboard/mouse but seems it might be what I need to do and go back to the standard one. When I have the issue with not coming off mute even if i try to switch my device input/output to my laptop speaker/microphone it still doesn't let me come off mute and I agree the excuse that it isn't a certified headset is just an awful excuse and doesn't explain why it works sometimes and then just stops working 😞