Forum Discussion
Alex_Good
Jan 17, 2023Copper Contributor
Teams Custom Devices is Glitchy
Teams has to fix their issues. Every day, to no fail, I have to uninstall and reinstall Teams. I use a separate Wireless Headphone (Corsair Virtuoso) and USB Microphone (HyperX QuadCast S). I ha...
Jan 23, 2023
Hi,
Unfortunately Wireless Headphone (Corsair Virtuoso) is not certified to be with Microsoft Teams. My recommendations would to check if the Wireless Headphone (Corsair Virtuoso) device firmware upgrades to the latest.
Teams Certified Devices
https://www.microsoft.com/en-us/microsoft-teams/across-devices/devices/category/headsets/36
With Regards,
Satish Upadhyaya
Unfortunately Wireless Headphone (Corsair Virtuoso) is not certified to be with Microsoft Teams. My recommendations would to check if the Wireless Headphone (Corsair Virtuoso) device firmware upgrades to the latest.
Teams Certified Devices
https://www.microsoft.com/en-us/microsoft-teams/across-devices/devices/category/headsets/36
With Regards,
Satish Upadhyaya
Alex_Good
Jan 31, 2023Copper Contributor
That's seems like a lack luster excuse. It is an audio device. I am treating this headset as a pair of headphones essentially. I am not using the microphone on the headset, to the point where I even detached it. It seems as though Microsoft has a problem with mixing devices: output vs input. In all honesty, it seems like this is a shortcoming of Teams software itself. I should be able to use a separate USB microphone in addition to a pair of headphones without it having to be uninstalled to have it stop force muting me.