Forum Discussion

Akashswami1992's avatar
Akashswami1992
Copper Contributor
Oct 16, 2020

Teams call and share from two different devices

How to connect a teams call from phone and share screen to same person from laptop? currently it puts one device on hold. (This is ad-hoc call to a person from teams chat window and NOT scheduled meeting)

5 Replies

  • Lori_Lukens's avatar
    Lori_Lukens
    Copper Contributor

    Akashswami1992 

    EXACT same issue here.  I remote into a "virtual" machine & not only is the video quality horrible, so is the audio.  So, I use Teams on my iPhone for video & audio - this works great in scheduled meetings, since I can also join the meeting on my machine to see shared documents.  I cannot do it if someone just calls me, though.  It's SUCH a pain!  Going on 2 years working around this & am hoping that someone comes up with a way to not just transfer the call, but to join the call from another device.

  • Dude_47's avatar
    Dude_47
    Copper Contributor
    I hope Microsoft will look into this issue.

    It's really is a turn down we can't use Teams simultaneously to call and to share screen from different devices.
  • karld1's avatar
    karld1
    Copper Contributor

    Akashswami1992 Same question and issue here.  The new ribbon drop down they added makes it easy to add multiple devices to scheduled meeting.  However, if somebody calls me on Teams, and I answer on my mobile device, I can't share my screen on another device without putting the teams call on hold on my mobile.  When operating in a scheduled meeting, I can easily connect multiple devices and share from any of them while keeping audio and video running on phone.

    • Suncat2000's avatar
      Suncat2000
      Copper Contributor

      It must work only on Windows machines, not from the web.

    • Akashswami1992's avatar
      Akashswami1992
      Copper Contributor
      karld1: exactly... You have explained the issue in a better way. Waiting to hear back from MS teams support team.

Resources