Forum Discussion
Teams Auto Attendant, where can the user configure vacation?
I have set up Teams Telephonie with Auto Attendant.
I have added Authorized Users.
I have setup a Voice application policy, allowed the necessary functions and assigned it to the authorized users.
Those Authorized Users are now able to set the greetings messages of the Auto Attendant through the Teams App (Configuration, Calls).
However, there seems no way to allow the autorized users to change vacation times and vacation greeting messages.
Where can authorized users do this?
2 Replies
Hi,
How long did you wait between assigning the Voice application Policy and try to modify the holiday schedule?
Did you enable the Public Preview in Teams client? Did you assign Teams Premium license to the users?
In settings / Calls, you should see the autoattendant
You need to hover over the holiday schedule and click on edit, all to the left.
No need to save, it's automatic
When Teams premium license and public preview is enabled, try to create a new Voice Application Policy, assign it to a user, wait for 24H to be sure that the policy is applied.
I have this working, but no idea how. It's in settings / calls. You need to assign a Teams Premium license, and enable 'Holiday dates and hours' in the voice application policy. And add the authorized user in the auto attendant ofcourse. Further more i think you need to enable preview features for the desktop client.
The funny thing is, i transferred my premium license to someone else, but i can still edit the dates, and he can't. We verified the licenses are transferred. We're kinda stuck now.
