Forum Discussion
Still Connecting to Remote Devices. Calling isn't Avaliable yet.
Just an Update on this for any others who have this issue in the future, I contacted VMWare support and went through some troubleshooting with them.
Turns out we had a GPO that was applying the following setting to our physical desktops
Computer Configuration > Administrative Templates > VMware View Agent Configuration > VMware HTML5 Features > VMware WebRTC Redirection Features > Enable Media Optimization for Microsoft Teams
This policy should only be applied to VDIs and not to physical desktops, removing this policy has resolved the issue I've been having, alternatively for a quick fix you can go to the following registy and change the value to 0 to disable this feature
“HKEY_LOCAL_MACHINE\SOFTWARE\Policies\VMware, Inc.\VMware WebRTCRedir” teamsEnabled
Just an Update on this for any others who have this issue in the future, I contacted VMWare support and went through some troubleshooting with them.
Turns out we had a GPO that was applying the following setting to our physical desktops
Computer Configuration > Administrative Templates > VMware View Agent Configuration > VMware HTML5 Features > VMware WebRTC Redirection Features > Enable Media Optimization for Microsoft Teams
This policy should only be applied to VDIs and not to physical desktops, removing this policy has resolved the issue I've been having, alternatively for a quick fix you can go to the following registy and change the value to 0 to disable this feature
“HKEY_LOCAL_MACHINE\SOFTWARE\Policies\VMware, Inc.\VMware WebRTCRedir” teamsEnabled
