Forum Discussion
Split Tunnel Implemented. But, some of the traffic still going via VPN
When you say
note: We added all Microsoft Teams and Skype for Business Online addresses in the dynamic exclusion list
what exactly do you mean, the DNS entries or the IP addresses? For media traffic it should be best to simply exclude UDP 3478-3481 so it always goes direct. That's the Optimise category that needs to avoid corporate networks.
As already pointed out, Teams client can't choose, it's all up to how the cisco VPN interacts with the clients routing table for the addresses that Teams is accessing.
Thank you for reply. But, i have a follow up question for you and the community
We jut added the DNS entries.
Sorry, this a dumb question, I guess when you say "For media traffic it should be best to simply exclude UDP 3478-3481 so it always goes direct" You mean block those ports in ASA, right? May I know what are UDP ports "3478-3481" is used for? When I did a Wireshark trace the media is using UDP ports 50000-50019 range for Audio, UDP ports 50020-50039 range for Video and UDP ports 50040-50059 range for screen sharing. Thank you.
- StevenC365May 25, 2022MVP
DNS isn't sufficient, media traffic goes straight to IP addresses and doesn't make use of DNS. Look at Rule 11 in the Microsoft list Office 365 URLs and IP address ranges - Microsoft 365 Enterprise | Microsoft Docs
UDP 3478-3481 is the destination ports used for Teams media, 50,000 - 50,059 are source ports if you choose to configure Team to force those. It's generally not the case that you use source in a VPN/firewall.
You do need to review the Microsoft list very carefully, and for Teams to work fully you need to consider all the different sections (Teams relies on Exchange, SharePoint and the common services).
- VicenteNMay 31, 2022Copper ContributorHi Steven,
Sorry, I was not able to reply to you. When you say Rule 11 (you mean ID 11? "Optimised IP's 13.107.64.0/18, 52.112.0.0/14, 52.120.0.0/14"). I think we've also added these IP's together with the DNS's. But, was still getting the same result. I will review the rules again and will come back to you. Thank you for advise.