Forum Discussion
MRO123
Jul 30, 2020Copper Contributor
Some users don't receive emails for missed activity (conversations) in org-wide team
Hello, I have created an org-wide team with several channels for posting news. The key feature is the email notification on "missed" posts in teams as I am going for an internal newsletter tool....
Jul 30, 2020
Keep in mind that the email won’t be sent if the user is not offline or has been active for a certain amount of time
- MRO123Jul 31, 2020Copper Contributor
Hi Adam,
I do understand that. However nobody is online 24/7 and we send out a lot of posts. Some users won't ever get mails from this team. I suspect it's an issue with this exact feature that you've mentioned..
BR
Maxim