Signing in gets stuck for my work account

Question

I can sign in and use Teams with my personal account without any issues. However, when I try to sign in with my work account, it gets stuck:The error message:Request Id: 3b2d9150-dc97-4de8-a48c-44dc53b6fa00 
Correlation Id: 84d596d1-4451-4f88-999b-6ff8d34b3f72 
Timestamp: 2025-05-07T10:42:26Z 
Message: AADSTS7000112: Application '1fec8e78-bce4-4aaf-ab1b-5451cc387264'(Microsoft Teams) is disabled. I have been trying for about two hours. I checked my work account with Microsoft and saw no problems. Actually,&nbsp; I am using my work account to post this message.Could anyone offer a tip on how to diagnose this?

andresgorzelany · Answer

Not sure about the delay in the forum I'm sorry.
About Teams:
&nbsp;
Do you have a Microsoft 365 subscription?

andresgorzelany · Answer

Can you sign-in using Teams web?

hzhang · Answer

Thank you for the reminder. I have just realized that I forgot to include my web experience.Nothing happens when I click "Sign in". This is consistent. I have just tried it again.&nbsp;

andresgorzelany · Answer

Do you have a tenant in Microsoft 365 with your work account?
Do you have a Teams license?

hzhang · Answer

I guess I have neither. I do not even know what a tenant means in this context.There is a related issue. Let me describe it here, but not to seek a solution.&nbsp;When I click "Go to Partner Center"I get the following error consistently:CorrelationID: d1e943c2-6307-479c-a4d7-a0c2e9fc07d6Correlation Vector: D/xl6wUe8U+Ih42B.2App Server:&nbsp;Date: 13 May 2025 01:23:13 +00:00&nbsp;BTW, there is a delay in displaying my posts here. In other words, my reply will not be displayed for a few hours after I post it.&nbsp; I will not post any new questions on this forum, though I will continue to follow the two questions that I have already posted here. The delay of 3 or 4 hours is too much.&nbsp;

Forum Discussion

Signing in gets stuck for my work account

6 Replies

Resources