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B_Rooke's avatar
B_Rooke
Copper Contributor
Jan 12, 2022

Shared Voicemail

Hi All.

 

When viewing a voicemail left in a channel in teams ( from a call q )  I have noticed there is no delete option.  I suspect this is down to the fact that users need to be owners in order to delete messages from a group.  Has this carried into the voice features or am I missing something?

  • B_Rooke's avatar
    B_Rooke
    Copper Contributor
    Quick Update... Looks as if the messages can be deleted via outlook but not from within teams.. Again is this just a permissions issue or something MS need to address?
    • KezManBrown's avatar
      KezManBrown
      Copper Contributor
      I have this problem also. My Team channel doesn't have an email account (that I know of) to delete the Voicemail.
      The Team itsef email address is not accessible to open. Am I stuck with these voicemails forever??
      (Personal voicemails can be deleted from Outlook or in Teams app)
  • DAD43081's avatar
    DAD43081
    Copper Contributor

    B_Rooke 

     

    I have a more primitive question related to yours:  how do you get calls to even show up on Teams?  We tried routing to a TEAMS voicemail box -- the messages show up on Sharepoint, but don't post to the TEAMS channel ... which makes the process unusable.

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