Forum Discussion
B_Rooke
Jan 12, 2022Copper Contributor
Shared Voicemail
Hi All.
When viewing a voicemail left in a channel in teams ( from a call q ) I have noticed there is no delete option. I suspect this is down to the fact that users need to be owners in order to delete messages from a group. Has this carried into the voice features or am I missing something?
- B_RookeCopper ContributorQuick Update... Looks as if the messages can be deleted via outlook but not from within teams.. Again is this just a permissions issue or something MS need to address?
- KezManBrownCopper ContributorI have this problem also. My Team channel doesn't have an email account (that I know of) to delete the Voicemail.
The Team itsef email address is not accessible to open. Am I stuck with these voicemails forever??
(Personal voicemails can be deleted from Outlook or in Teams app)
- DAD43081Copper Contributor
I have a more primitive question related to yours: how do you get calls to even show up on Teams? We tried routing to a TEAMS voicemail box -- the messages show up on Sharepoint, but don't post to the TEAMS channel ... which makes the process unusable.