Screen Share on Desktop App

Started encountering this issue on 06/11/2020. No matter which option is chosen, which screen, which application, doesn't matter. The red outline will show up, but no one will be able to see what t...

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meetings

microsoft teams

screen share

teams

User Interface

ChrisHoardMVP
Jun 11, 2020
Sure - could possibly be a temp service issue. In that case I would get them to log out and back in - could be a widespread issue with an update which requires a restart. If it persists, then I would raise a ticket: however I hope that the people in that meeting, with a single restart should fix it

Thanks for getting back to me. Glad it resolved it.

Best, Chris

GrantAJohnson

Copper Contributor

Jun 11, 2020

ChrisHoardMVP Restarting the desktop app worked, but everyone in the meeting experienced the same issue, so I doubt it was just my system. We aren't even on the same network.

ChrisHoardMVP

MVP

Jun 11, 2020

Sure - could possibly be a temp service issue. In that case I would get them to log out and back in - could be a widespread issue with an update which requires a restart. If it persists, then I would raise a ticket: however I hope that the people in that meeting, with a single restart should fix it

Thanks for getting back to me. Glad it resolved it.

Best, Chris

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Screen Share on Desktop App

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