Forum Discussion
Shchekn
Jan 22, 2021Copper Contributor
Saving recording to OneDrive…
After a team meeting where I recorded, it says Saving recording to OneDrive… more than 2 hours now ... how could I access my recording
ChristianBergstrom
Jan 22, 2021Silver Contributor
Shchekn Hi, well that doesn't sound right. How long was the meeting btw? You can verify if it's a interface issue by checking the meeting chat history, or the channel conversation if it was a channel meeting.
If you can't find it there, you probably have to raise a support ticket to get things sorted (Microsoft analyzing logs etc.)
kittykitty1105
Aug 26, 2021Copper Contributor
Hi ChristianBergstrom I have the same issue - it's been 1 hour since the meeting ended (1-hour meeting) and the it still says "saving recording to OneDrive". I don't see the video on OneDrive. Can you please help? Thanks.
- Aug 26, 2021Hello, as a community member I can't do much about these kind of issues. I suppose you were the organizer? Have a look in the meeting chat, or channel conversation (if it was channel recording) to see how it looks there. Personal meetings get saved to OneDrive and channel meetings to SharePoint.
You can always ask your IT admin to troubleshoot for you using the admin center diagnostics tools or even open up a support ticket with Microsoft.