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Realtime call stats in Teams
What i would like to do is set up a wallboard or visual representation of incoming calls, calls waiting in queues, longest wait time etc. basic call monitoring stuff... Are there apps out there that...
- So as an ad on to this and my earlier post from above we now have a full working reporting solution for Teams, we can report on everything: Calls, numbers, durations, ringtimes, call queues, AA, conferences, usage, devices etc. Basicly everything you need except real time (for now). For a demo MAF ICIMS reporting for Teams https://www.youtube.com/watch?v=wus-HhAlHlc
Ben_Rooke we see the statistics now back again in the Beta version of Teams Powershell
Hi guys,
Forgot to update here but since january we also offer real time wallboards and precence for Teams Call queues and auto attendants: https://www.mafinfo.com/microsoft-teams-real-time-call-queue-auto-attendant-presence-wallboards-and-reporting/
Document: https://mafinfo-14c96.kxcdn.com/wp-content/uploads/2021/03/MAF-ICIMS-CC-Real-Time-Microsoft-Teams-Reporting.pdf
Free 30 day trial: https://www.mafinfo.com/demo-or-free-trial/
Cheers,
Frank
Forgot to update here but since january we also offer real time wallboards and precence for Teams Call queues and auto attendants: https://www.mafinfo.com/microsoft-teams-real-time-call-queue-auto-attendant-presence-wallboards-and-reporting/
Document: https://mafinfo-14c96.kxcdn.com/wp-content/uploads/2021/03/MAF-ICIMS-CC-Real-Time-Microsoft-Teams-Reporting.pdf
Free 30 day trial: https://www.mafinfo.com/demo-or-free-trial/
Cheers,
Frank