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Realtime call stats in Teams
What i would like to do is set up a wallboard or visual representation of incoming calls, calls waiting in queues, longest wait time etc. basic call monitoring stuff... Are there apps out there that...
- So as an ad on to this and my earlier post from above we now have a full working reporting solution for Teams, we can report on everything: Calls, numbers, durations, ringtimes, call queues, AA, conferences, usage, devices etc. Basicly everything you need except real time (for now). For a demo MAF ICIMS reporting for Teams https://www.youtube.com/watch?v=wus-HhAlHlc
Ben_Rooke we see the statistics now back again in the Beta version of Teams Powershell
- Hi guys,
Forgot to update here but since january we also offer real time wallboards and precence for Teams Call queues and auto attendants: https://www.mafinfo.com/microsoft-teams-real-time-call-queue-auto-attendant-presence-wallboards-and-reporting/
Document: https://mafinfo-14c96.kxcdn.com/wp-content/uploads/2021/03/MAF-ICIMS-CC-Real-Time-Microsoft-Teams-Reporting.pdf
Free 30 day trial: https://www.mafinfo.com/demo-or-free-trial/
Cheers,
Frank