Problems with missing files overnight in teams

We've lost access to all our files stored in Teams having logged in this morning. We can't access the SharePoint back end, and we assume it is related to the issues MS has around ADD last night. All ...

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Sam Cosby
Mar 18, 2021
Hi everyone - I've confirmed that our initial mitigation has been completed after checking a specific error that many of the tenants were impacted by are now resolved. If you're continuing to run into this issue, please sign-out/sign-into the client and validate if you're still seeing it. If you are, please ping me your tenant ID, which steps to this can be found here: https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-how-to-find-tenant#find-tenant-id-through-the-azure-portal

Thanks again for working with us, we apologize for this issue and are ensuring to learn from our mistakes that were made that caused this unfortunate incident to occur. Have a great and safe weekend everyone.

Best,
Sam Cosby, Teams Engineering PM.

Sam Cosby

Microsoft

Hi everyone - I just wanted to let you know that I've deemed this issue a livesite and have our on-call-engineers looking into this to understand the root of the problem further to hopefully find the cause and resolve as soon as possible. Once I hear back, I'll let you all know.

Thx,
Sam Cosby, Teams Engineering PM

Mrsdmc

Copper Contributor

Mar 18, 2021

Hi Sam, apologies I'm a none teccy. I've done what you asked and several files have downloaded, is there an easy way to send them to you or is it a copy and paste job?

VDREW
Brass Contributor
Mar 18, 2021
Same question - i won't let me copy and paste as the first file is 50K lines long. Might be worth dropping Sam a DM asking, I've already done this but more the better i think.

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Problems with missing files overnight in teams

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