Forum Discussion
Problems with missing files overnight in teams
- Mar 18, 2021
Hi everyone - I've confirmed that our initial mitigation has been completed after checking a specific error that many of the tenants were impacted by are now resolved. If you're continuing to run into this issue, please sign-out/sign-into the client and validate if you're still seeing it. If you are, please ping me your tenant ID, which steps to this can be found here: https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-how-to-find-tenant#find-tenant-id-through-the-azure-portal
Thanks again for working with us, we apologize for this issue and are ensuring to learn from our mistakes that were made that caused this unfortunate incident to occur. Have a great and safe weekend everyone.
Best,
Sam Cosby, Teams Engineering PM.
VDREW lost access to all my folders and files on free teams as well. Have you gotten any update on fix?
- ChristianBergstromMar 17, 2021Silver Contributor
ThereseSolimeno Anne Michels Hello! Anything you possibly could look into and give an update here? Issue: People using Teams free still hasn't access to their files since the multiple M365 services outage and are not eligible for the official support. Thank you.