Forum Discussion
Plantronics Voyager 5200 UC can't end call in Teams
I can tape the call button to open the Teams window, and I can tape the mute button to mute voice during the call. After I finished the call, press the call button in Voyager 5200 UC to end the call - it always failed and need to press the end call button in Teams.
Doesn't the Voyager 5200 UC support to end a call in Teams? Does anyone meet the same problem?
di_xu Seems to me the headphones are making a distinction between a Team Phone Call and a Teams Meeting. I was able to disconnect from a phone call using the button the headphones, but for meetings I have to click the leave button in teams. It's really annoying, my old Jabra headphones has no issue disconnecting from calls or meetings.
di_xu Install the plantronics hub and the latest updates. In the plantronics hub you can choose teams as softphone. This will allow you to hang up a call.
TheM365Guy In the plantronics hub I have set Teams as softphone, and Teams had been updated to latest version 1.3.00.24755 (64-bit). No hang up a call function.
di_xu You also did a update from your headset? I had this issue also - after update of the headset AND the BT dongle, hang up is working.
