Forum Discussion

SMARTGAMER2026's avatar
SMARTGAMER2026
Brass Contributor
May 23, 2026

Hi JörgWR, you’ve accurately identified one of the most disruptive 'by design' changes in the recent Planner/Teams integration overhaul. Many enterprise teams are hitting this exact wall because it breaks the 'set and forget' notification workflow.

 

Since Microsoft has confirmed this is not reversible, most enterprise teams I work with have moved to one of these three strategies to restore functionality:

 

Strategy 1: Power Automate (The Recommended Fix): This is the most reliable 'enforceable' alternative. You can create a flow: 'When a comment is added to a Planner task -> Post message in Teams / Send Email'. It requires a one-time setup, but it acts as a permanent replacement for the lost feature.

 

Strategy 2: The 'Task-Level' Feed: If you cannot use Power Automate, you have to enforce a culture shift where the team relies on the Planner 'My Tasks' view or the Teams channel feed rather than individual email notifications. It is a workflow regression, but it’s the only way to avoid 'notification fatigue.'

 

Strategy 3: Integration with Outlook Groups: Sometimes, if the Planner is tied to a Microsoft 365 Group, the 'conversations' associated with the group can be surfaced in Outlook. It’s clunky, but it keeps the communication traceable.

 

Given your team's need for 'traceable and consistent' communication, I highly recommend investing the 15 minutes to set up a Power Automate flow. It’s the only way to get back that 'automatic' notification feel without manually managing @mentions.

  • JörgWR's avatar
    JörgWR
    Copper Contributor
    May 29, 2026

    Thank you for the detailed suggestions.

    Regarding Strategy 1, could you share the exact Power Automate trigger or flow configuration you are using?

    The reason I ask is that Microsoft Support explicitly confirmed to us that there is currently no supported trigger for new messages or edits within the new Planner task chat. If there is a supported way to detect task chat activity through Power Automate, that would be extremely valuable information.

    Our understanding from Microsoft is that:

    • The legacy task comments have been replaced by task chat
    • Automatic email notifications have been removed by design
    • @mentions are currently the only supported way to trigger email notifications

    If you have implemented a working Power Automate solution specifically for task chat messages, I would be very interested in seeing how it was achieved.