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DevonM's avatar
DevonM
Brass Contributor
Jan 15, 2020

Open Teams App from Outlook Meeting Invite

Saw a post on this topic from last year but no clear resolution for it. 

 

Scenario - User clicks "Join Microsoft Teams Meeting" link from Outlook. This opens the default web browser and gives you the option to join via web or to launch the app, but it does not launch Teams app automatically. 

 

On my own system

Chrome - Without interaction, the Teams app auto launches almost immediately after the browser opens

IE/Edge - Teams app does not open until i click "launch app"

 

On other systems in my org that i have tested

IE/Edge - Without interaction, the Teams app auto launches

Chrome - Teams app does not open until "launch app" is clicked

 

Looking for the setting that controls this. Since Chrome settings don't have the same setting options as IE or Edge (pre-chromium version). 

 

Team Office Add in is Active and Teams is set as the default chat app for office

17 Replies

  • Forrest_H's avatar
    Forrest_H
    Iron Contributor

    DevonM Not sure if you are running on a Windows 10 system but you can also change the app associated with the protocol in the Settings

      • Forrest_H's avatar
        Forrest_H
        Iron Contributor
        I suppose the URL in your links being sent are using a different protocol to launch the browser instead. This solution may not be the resolution for you but it may offer insight on how to resolve.
  • ChrisAyers's avatar
    ChrisAyers
    Brass Contributor

    DevonM 

     

    There is a solution to this issue.

    The problem is that Edge seems to block the processing of links to the Teams app unless you explicitly tell it to trust teams. This is done by setting the policy URLAllowList with the value msteams://*    You can set this policy through the group policy editor, or directly in the registry if your machines are not AD managed. 

    We have not seen the issue in Chrome or other browsers, but if others do experience the same in their version of Chromium, adding the msteams://* to the equivalent of URLAllowList will do the same trick.

     

    The fix solves the issue of Outlook links pausing at the browser, but not the fact that a tab is opened with the Launcher page on it. This tab does not go away, until manually removed by the user - annoying! To resolve this I have created a little Chromium based browser extension that will close the Teams (and BlueJeans) launcher page after it has done its work. If the browser has no other tabs then it is closed as well, so the user does not even notice that Outlook opened the browser or tab. 

     

    I'll be publishing the extension in the Chrome store shortly. Look out for an extension written by Rubber Duck Software.  If you are interested in knowing more contact me for details!

    • ChrisAyers's avatar
      ChrisAyers
      Brass Contributor

      The extension mentioned above is live:

      1. Go to https://chrome.google.com/webstore/category/extensions
      2. Enter dobpbiifmofcdlaagglbchamihcmooff into the search box
      3. Click to install into your browser
  • jolerrs's avatar
    jolerrs
    Copper Contributor

    DevonM I usually click the link, however I have only just realised that there is a button at the top of the Outlook invite/email called 'Join Teams Meeting' to open the meeting directly in Teams.  Now I just need to remember to use the button instead of the link.

     

  • LeSchloegel2's avatar
    LeSchloegel2
    Copper Contributor

    We have the same problem. Any News?

     

    When i change the standard Webbrowser to Firefox the meeting link will be open first in the browser and then automatically in the app.

     

    Edge and IE doenst work.

    • ChristianBergstrom's avatar
      ChristianBergstrom
      Silver Contributor

      LeSchloegel2 Hi all, the status for this request is "working on it".

       

      "Clicking on the join button in an Outlook reminder takes you to the browser to launch Teams today. The work to bypass the browser and directly launch Teams is being worked on. We’ll update when we have more details."

       

      https://microsoftteams.uservoice.com/forums/555103-public/suggestions/32413297-join-meeting-button

      • JoshBailey's avatar
        JoshBailey
        Copper Contributor

        ChristianBergstrom According to this suggestion, Microsoft has fixed it in Outlook:

        https://microsoftteams.uservoice.com/forums/555103-public/suggestions/39089752-join-a-meeting-without-going-through-the-browser

         

        "We’re pleased to announce that all meeting join entry points have been addressed in Outlook for Windows and Mac.
        - For customers keeping current on the monthly release channel, this update has been released.
        - Customers keeping current on the semi-annual release channel for Outlook will get this this Summer, with a gradual roll out scheduled to begin in mid-July."

  • ScoobEdoo's avatar
    ScoobEdoo
    Copper Contributor

    Still no resolution for this?  As our org is transitioning to Teams, this is driving us crazy. DevonM 

  • ThomasSteibl's avatar
    ThomasSteibl
    Brass Contributor

    That's pretty annoying. How is it that this problem doesn't bother anyone else? Do you guys start meeting only within Teams? Is there any workaround?

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