Forum Discussion
Open file in desktop app by default
- CleantekHRNov 02, 2021Copper Contributor
I also only have access to the two options and the App is not one of them for the default. I have multiple Teams accounts and his is the only one I only have the two options on.
F_QB96- scottr23Nov 02, 2021Copper Contributor
Only 3 users in our company have all 3 options. The people that have it, myself included, all have Microsoft Apps for Enterprise. All others have Microsoft Apps for Business and do NOT have the apps option. I have opened several tickets, with Microsoft, and the reps that I work with say they don't even see all 3 options!
Microsoft rep had me sign in a different user into my teams app and they had access to all 3 options on my pc, but not their own. This leads me to believe it is somehow tied to office versions, not user access.
- CleantekHRNov 02, 2021Copper Contributor
scottr23 You are on to something. When I sign in to my different accounts on my one tablet I have the 3 options to set up default app - but on my one client who I only have the two options it says "This setting will only apply to this device. I prefer to have the default "Open in app" visual below. - I am clicking the "Learn More" https://support.microsoft.com/en-us/office/edit-an-office-file-in-teams-257a5e88-205a-4fb5-bbf1-c78c3e64de86#desktoporwebapp
" The option to choose Desktop app is only available when using the Teams desktop app for Windows or macOS and only applies to that device. You’ll also need to download the desktop apps for PowerPoint, Word, and Excel (Office version 16 or newer with the license activated).
If you’re using Teams on the web, you’ll be able to choose between Teams and Browser."