Not able to add second account to New Teams App

Question

Our organization has recently upgraded to the New Teams App which should have the functionality to manage multiple accounts.

Whenever anyone tries to add a second valid account, they receive the following message. "Due to org policy, you can't use this account on this device. Talk to your IT admin for more info or sign in using another account."

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Does anyone know which policy setting controls this?

leonpavesic · Answer

Hi&nbsp;blabelle68,try clearing the New Microsoft Teams cache and check if the issue is still there.Clear Teams cache - Microsoft Teams | Microsoft LearnPlease click Mark as Best Response &amp; Like if my post helped you to solve your issue.This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.Kindest regards,Leon Pavesic(LinkedIn)(Twitter)

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Not able to add second account to New Teams App

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