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kyle_snyder_stratus's avatar
kyle_snyder_stratus
Copper Contributor
Jun 20, 2024

"None" option missing from Teams background options

Hi,

 

Our teams "none" background option is missing. Forcing users to use a background or the blur backgrounds.

 

I have tried to revert back to classic teams to see if that is a fix, but I am unable to toggle it off and it takes me to download the classic teams which is just the new teams download.

 

I do see this message "Your org sets background to blur unless something else is selected" when trying to update the background in a call. We are not disabling this option as an organization. And I can switch to other backgrounds. 

7 Replies

  • Not a bug, it's a policy. Teams Premium meeting policy has a setting that applies background blur when no effect is selected, and when it's on users can't pick None. Server side, so switching back to classic Teams won't help.

    Teams Admin Center, Meetings, Meeting policies. Turn it off, check Global plus any custom policies, allow up to 24h.

    If the toggle is greyed out you probably had a Premium trial expire. The setting sticks but the control disappears. Reactivate a trial, turn it off, let it expire again.

    PowerShell if you'd rather:

    Connect-MicrosoftTeams
    Get-CsTeamsMeetingPolicy | Select DisplayName, VideoFiltersMode
    Set-CsTeamsMeetingPolicy -Identity Global -VideoFiltersMode AllFilters

    That one covers restricted backgrounds generally. For the forced blur specifically, the admin setting is the real control.

    Is Premium still active in your tenant, or did a trial lapse?

     

    From <https://mstack360.sharepoint.com/sites/ZSTack360/SitePages/The-Satck360.aspx

      • ArtichokePaperclip's avatar
        ArtichokePaperclip
        Copper Contributor

        Would you be so kind as to show screenshots of where you found the settings to fix this?
        And was this Teams Premium?