Forum Discussion

Marc Mönnikes's avatar
Marc Mönnikes
Brass Contributor
Sep 15, 2021

No new messages in desktop client after switching organisation

Hello,

 

we have the following problem: Using Windows Desktop Client and we have user which are switchting with this client between own and partner organisation. 

When they swtich back to own organisation in client they get no new messages. 

They have to close the Teams client and restart the client. 

Web browser and mobile client have no problem. 

 

We got information from other company, that they have same problem. 

 

Regards

  • Hi everyone - This issue should now be resolved. Please report back if you're still seeing this. We released a new build (1.0.0.2021101136) last week which has been rolled out 100% to R4 to fix this. Please request users to sign out and sign back in to ensure that they receive the latest build.

Resources