Forum Discussion
Marc Mönnikes
Sep 15, 2021Brass Contributor
No new messages in desktop client after switching organisation
Hello, we have the following problem: Using Windows Desktop Client and we have user which are switchting with this client between own and partner organisation. When they swtich back to own orga...
- Oct 25, 2021Hi everyone - This issue should now be resolved. Please report back if you're still seeing this. We released a new build (1.0.0.2021101136) last week which has been rolled out 100% to R4 to fix this. Please request users to sign out and sign back in to ensure that they receive the latest build.
Sam Cosby
Microsoft
Oct 25, 2021Hi everyone - This issue should now be resolved. Please report back if you're still seeing this. We released a new build (1.0.0.2021101136) last week which has been rolled out 100% to R4 to fix this. Please request users to sign out and sign back in to ensure that they receive the latest build.
- Champ14-1020Feb 07, 2023Copper ContributorIt's already Feb 2023, and this issue is still occuring.
- Jonas_621Jul 07, 2022Copper ContributorHello Sam, in our organization the error still occurs sporadically with some users.
When the organization is changed, the teams sometimes hangs completely and can only be fixed by restarting the device.
The clients are all running on version 1.5.00.17656 .- Jamie_DruckerDec 22, 2022Copper Contributor
Jonas_621 Have you found any updates to this issue? We are still experiencing it. We are running version 1.5.00.33362
- Jonas_621Feb 08, 2023Copper ContributorHello all,
The error no longer occurs with our devices. Version 1.6.00.1381 has been installed on all systems since 07.02.2023.
- Sam CosbyFeb 07, 2022
Microsoft
Can you clarify further on your issue? Did this just start happening? Is it for just read receipts or all messages?
- MTSBobOct 25, 2021Steel Contributor
Read receipts still seem to be broken for all our users. Also, what does that build # correspond to? We see "Version #1.4.00...." in the About menu.