Forum Discussion
New Teams - Video freezing
All the drivers and BIOS are up to date.
The first Teams Meeting this morning worked fine, in my second Teams Meeting after 3 minutes in it, it started freezing again.
I ended the Teams Meeting (which is quite tricky, if the mouse reaction is so slow).
I then recognized that the reaction (mouse / keyboard) was still slow when navigating/working in EDGE browser window. Working in other application like Word was smooth.
I then turned OFF the "Use hardware acceleration when available" in Microsoft Edge settings and restarted Edge. After that working in EDGE was normal.
So, I switched the setting back to “ON” and restarted EDGE. After that working in EDGE was slow again.
I changed it a few times ON / OFF and could reproduce, that with the setting ON the slow reaction in EDGE is there.
So I switched the option to “OFF” and made a system reboot.
For the moment everything works fine in EDGE an NewTeams, but I will try to do a few Teams Meeting and see if the freezing will come back with the setting on “OFF”.
Will report after further testing/experiencing.
Rob_ICP_AZ I'm still facing the freeze.
The freeze happens after beeing in the meeting for a certain time.
Yesterday I had around 55 minutes in a meeting without problems video / sharing all fine and suddenly the freezing starts. Today freezing happend after a few minutes in the call.
The freezing is then only in the TEAMS or the EGDE in foreground. When they are in the background (but still joined to the Teams Meeting) other applications like Excel, Word work smooth.
When taking EDGE in front, the mouse movement is very delayed and impossible to work whit EDGE.
(I also tried to deactivate the "NahimicService", but still freezing.)
Quitting the TEAMS processes does not change that.
Only way is to reboot the system.
I made sure all the updates are installed listed in the ArmouryCrate App Update Center and all the AMD Chipset and Graphic drivers are up to date.
What I've recognized. Even during a normal working Teams Meeting there is some flickering on the frame around the presented screensharing or aroud the video streams. (I dont have that flickering using the olt Teams client.)
(Remark for new readers: GoTo this post for the solution working for most of the users)
Re: New Teams - Video freezing - Page 7 - Microsoft Community Hub
So I'm having the same exact issue with black video-calls flickering since switching to the new Teams app, despite NOT using/having any of those Nahimic/A-Volute apps/folders on my PC. There's also no "BlackApps.dat" in any of ProgramData's subdirectories.
