Forum Discussion
manojviduranga
Nov 07, 2020Iron Contributor
New Office 365 Profile picture doesn't update/sync in Teams
James updated his profile picture in the office 365 account weeks ago but, the other users still sees his old picture in Teams desktop/web clients. we have tried Teams cache clearing on other user's machines and it seems to work but obviously not the solution/workaround.
Anyone have see this behavior? Is there a ongoing investigation from Pernille-Eskebo end ?
Appreciate any inputs.
Cheers!
Apparently, after 10 days the new profile picture appeared to other users. Was just a matter of waiting as it has taken quite sometime for the backend provisioning jobs to complete.
- manojvidurangaIron Contributor
Apparently, after 10 days the new profile picture appeared to other users. Was just a matter of waiting as it has taken quite sometime for the backend provisioning jobs to complete.
- Ed WoodrickIron ContributorMake sure the picture was of correct size.
- manojvidurangaIron Contributor
Ed Woodrick If that's the case, I reckon it will interrupt the uploading or won't appear at all whereas in my case when other people clears their Teams cache they can see his new pic !