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manojviduranga's avatar
manojviduranga
Iron Contributor
Nov 07, 2020
Solved

New Office 365 Profile picture doesn't update/sync in Teams

James updated his profile picture in the office 365 account weeks ago but, the other users still sees his old picture in Teams desktop/web clients. we have tried Teams cache clearing on other user's machines and it seems to work but obviously not the solution/workaround. 

 

Anyone have see this behavior? Is there a ongoing investigation from Pernille-Eskebo end ?

 

Appreciate any inputs. 

Cheers!

 

  • Apparently, after 10 days the new profile picture appeared to other users. Was just a matter of waiting as it has taken quite sometime for the backend provisioning jobs to complete.

  • Apparently, after 10 days the new profile picture appeared to other users. Was just a matter of waiting as it has taken quite sometime for the backend provisioning jobs to complete.

    • manojviduranga's avatar
      manojviduranga
      Iron Contributor

      Ed Woodrick If that's the case, I reckon it will interrupt the uploading or won't appear at all whereas in my case when other people clears their Teams cache they can see his new pic !

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