Forum Discussion
Viktor_Kanocz
Apr 26, 2026Copper Contributor
New MTR devices unable to connect workplace
Hello collective im facing an issue with new Poly devices Poly X52 + Poly TC10 + Poly Trio 60 Poly X52 + Poly TC10 Both devices can not connect to M365. Error message: "Couldn't connect to Workp...
Viktor_Kanocz
Oct 02, 2026Copper Contributor
Hello Luca thank you for provided root cause investigation steps. Problem was on network side i assume the firewall was blocking device.