Forum Discussion
Aug 15, 2022
[new blog post]: How to connect the Poly Rove IP DECT system to the Microsoft Teams SIP gateway
Hi Teams Tech Community,
I just released my newest blog post about how to connect the Poly Rove IP DECT System with Microsoft Teams Phone System.
If you like to deploy Microsoft Teams Phone Syste...
SteffenBaier
Copper Contributor
Hello Mot-IT NickK890 please contact our support team
- https://www.poly.com/us/en/support/contact
Please mention 34491988 / ECS-1874 as we can share 8.0.4.0004 Firmware
There may be an issue which we currently investigate if more than 14 handsets are being used
Steffen Baier
Poly HP AST Support
- https://www.poly.com/us/en/support/contact
Please mention 34491988 / ECS-1874 as we can share 8.0.4.0004 Firmware
There may be an issue which we currently investigate if more than 14 handsets are being used
Steffen Baier
Poly HP AST Support
NickK890
Feb 13, 2023Brass Contributor
Hi,
After working with Poly support, they have developed a fix (8.0.4.0004) and shared with me. But I do not have local server in this particular (restricted) network to update it. I opted to wait till Poly officially release 8.0.5, now I heard delayed till end of Feb.
Hi SteffenBaier , it is good to hear that even with the fix there are issues if >14 handsets. We may be OK for now as we have approx. 13 handsets for now. But it will grow in the near future.
Thanks ! - Nick.
- Mot-ITFeb 14, 2023Copper ContributorThank you Nick 🙂 I will let you know if we are able to use more than 14 🙂 We want to use 35 ...
- SteffenBaier1000Feb 14, 2023Copper Contributor
Hello Mot-IT
the shared Poly ticket reference is the ticket dealing with the limit we found. We are not yet at a stage where we can determine it is our issue or our Partner Microsoft.
Regards
Steffen Baier
- Mot-ITFeb 14, 2023Copper ContributorHi SteffenBaier1000,
is that Firmware 8.0.4.0004 also for Rove B4? We are using up to 5 cells and 35 handsets for our environment.
I will ask my team to send you all information through mail.
Thank you
Marcus