Forum Discussion
Music on hold for regular Teams calls
Here's a quick update up on checking with Microsoft Support.
Music on hold for Teams to Teams calls is currently unavailable and no sign of development or ETA yet. I have posted a Uservoice item which you can vote if this is something you'd like to have in Teams calling - https://microsoftteams.uservoice.com/forums/555103-public/suggestions/41532379-music-on-hold-for-teams-to-teams-calls-regular-te
Do we know if this music applies to transfering a call. When we choose "consult first" the call is placed on hold. The external user does not get any on hold music playing.
J
injurymatters No it doesn't apply on "Consulting" scenarios, as far as I know.
- Thats a shame. We have customers think they have been cut off as there is just silence. Hopefully something they would add. Its a pretty standard feature in most phone systems. Thanks
injurymatters I'm with you ! let's vote and comment for this user voice item - https://microsoftteams.uservoice.com/forums/555103-public/suggestions/39032734-add-hold-music-in-consultative-transfer-of-pstn-ca