Forum Discussion
BenRooke
May 26, 2020Brass Contributor
Multiple incoming calls answered automatically
I wonder if someone can clarify something for me. A client of ours has complained that when on a call, if another call is presented it automatically answers, as a result user can hear both conve...
pajo_16
Nov 18, 2020Copper Contributor
BenRooke yes, we too have the same exact issue. A person is on a Teams call, a second call comes in and is automatically answered by Teams, and puts the first call on hold.
One of my colleagues, also a heavy user of Teams and has the same issue. I will report through our helpdesk also to see if we can escalate to MS using that route.