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Hshah2027's avatar
Hshah2027
Copper Contributor
Jun 24, 2020
Solved

MS TEAMS ISSUE Meeting hasn't started yet but it has

We keep getting a message that says : Your meeting hasn’t started yet please try again shortly

But it has started, people are participating but it won’t allow us to join? What do we do??

We’ve logged out and back in, deleted and reinstalled the app. Nightmare of 11 of us 4 of us had this issue

15 Replies

  • RKhan69's avatar
    RKhan69
    Copper Contributor
    Hello
    Even my organization is facing the same issue since 3 days. The students are unable to join the meeting and it says meeting hasn’t started yet, although the meeting is on and rest have joined.
    Do you guys have a temporary solution to it until it is resolved?
    • Danielle1968's avatar
      Danielle1968
      Copper Contributor

      RKhan69 we are still getting the same issues - i have issued a link for clearing Teams Cache from You Tube and also the basic steps to try and help those affected, but it is still an issue

      • Emma Partridge's avatar
        Emma Partridge
        Copper Contributor
        Does anyone know if these work **bleep** temporary solutions?
        joining the meeting from the email invite
        Asking the meeting organiser to search for the the participant in the participant window and then invite them.
    • Neild1975's avatar
      Neild1975
      Copper Contributor
      This explains a possibility. My daughter is using a historic chat invite to speak to her friends they just enter that chat. This I am ok with as it’s safer than zoom which others are using and only accessible by her class. However a large number of pupils can still access and my daughter is able to on a fully updated chrome book. This is only affecting iOS. This could be that the latest update included this protocol. However this may push all the kids to zoom which is not the safest.
  • KirstyR's avatar
    KirstyR
    Copper Contributor

    We're also having this problem. Lots of students join successfully, others told that the meeting hasn' started. 

    • Neild1975's avatar
      Neild1975
      Copper Contributor

      chrome book is now working but iOS isn’t. This was last updated 7 days ago so possibly an issue relating to latest update. Can everyone contact ms to highlight this.

       

  • Danielle1968's avatar
    Danielle1968
    Copper Contributor

    Hshah2027 has this been resolved for you ? i am picking up the same issue today for people trying to access live calls .. driving us mad ! 

  • The same problem is being faced by our organisation as wellHshah2027

    i request Microsoft administrators to please resolve this problem soon.

    many of our students are not able to join the classes as it shows that the meeting hasn't started yet.

    • Neild1975's avatar
      Neild1975
      Copper Contributor
      Same here. Same message and confirmed started meeting
  • EAD_Suporte's avatar
    EAD_Suporte
    Copper Contributor

    I have the same issue! Before it was only on Android devices, now affects iOS as well.

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