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aaronaxelsen's avatar
aaronaxelsen
Copper Contributor
May 18, 2021

MS Teams - Issues Accessing Teams on Other Tenants

At our organization, we have MS Teams disabled for our tenant.  We have a number individuals that have been invited to join MS Teams created on other tenants using our organization account.  We alway...
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aaronaxelsen's avatar
aaronaxelsen
Copper Contributor
May 24, 2021
Does anyone else out there have any thoughts or insight as to how this is suppose to work?
  • StevenC365's avatar
    StevenC365
    MVP
    May 25, 2021

    aaronaxelsen How have you disabled Teams? Via the licenses, using CA, or some firewall rules. I've seen companies where Teams license is not currently enabled and no had an issue being a guest in other tenants.

    • aaronaxelsen's avatar
      aaronaxelsen
      Copper Contributor
      May 25, 2021

      I believe that we currently have it disabled via the license.

    • ChristianJBergstrom's avatar
      ChristianJBergstrom
      MVP
      May 25, 2021
      Interesting, then I suppose it could be related to the inviting org's licensing as guest licenses are counted against them. It would at least explain the intermittent behavior.
  • ThereseSolimeno's avatar
    ThereseSolimeno
    Former Employee
    May 24, 2021

    aaronaxelsen We can see if any of these other experts can assist, but you can also reach out to answers.microsoft.com for personalized tech support service.

    VasilMichev adam deltinger ChristianJBergstrom StevenC365  - this user is a member of their company's IT support team and is looking for additional guidance.  Can you recommend other IT Professional resources for him?

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