Forum Discussion
MS Live Events Public AND External App > not possible/supported. Why and are there solutions?
Hi Lars,
I know what you are meaning thanks for your clarification.
I have an issue where I struggle bit with... You published the screenshot who can watch live events. External access is my problem. If I grant the permission to external ones they need to log in. Does it also work for those ones who has no access to a Microsoft account?
I tried it with my work email as producer and granted my private mail @gmail to People and Groups and send it out to my private account seperatly with the access link.
After accessing the link I was asked to login, therefore a Microsoft account has not been registerd I selected the option to get a validation code. I entered this one and nothing happens. So there where no chance to login.
So I guess People & Groups are only for those ones who are inside the org tenant or maybe outside but have an active Microsoft license on their tenent?! Any clue?
Best regards and thanks in advance,
Marcel
- SuleimanDCMay 07, 2020Iron Contributor
Marcel_Z Your findings are correct but even worse, when choosing the people and groups option then those people need to be licensed as well. So yes, it has been designed for internal people and should be more clear on the setup page. In most cases people will only realise this when the live event has already started and by then it is too late.
- Lars RothMay 07, 2020Brass Contributor
SuleimanDC thanks, the user need to be licensed as well?! I thought about the possibility to handle this with Guest accounts just for the authentication.
I will do a test with a guest account to be sure if this is working or not.- SuleimanDCMay 07, 2020Iron Contributor
Lars Roth Yes, that is correct. Users will need to login to a MS account and they need to have a Teams license. If you set it up in Stream then they'll need a Stream license. Either way, licenses will be required. I can understand the sign in requirement but the license is just ridiculous.
- Marcel_ZMay 07, 2020Copper Contributor
SuleimanDC thank you so much for confiming it!!! That is exactly the point ... to our luck we are just in testing before sending out the invitation. That would be a desaster ...
Unfortunatly Live Events is not really useful for webinars to external ones, where you want to control the access. Is it applicable for regular Teams Meetings with lobby control but there are limited options to control the participants. I acutally saw a user voice which raised the request to add a kind of registration. As far that is not rolled out we need to remain on WebEx Event Center.
- db1966Jan 19, 2021Copper Contributor
Marcel_Z Thats exactly where I am as well. We use Webex Event Center for external events, while focusing on Live Event for internal communication to our 3000+ employees. Would love to see a bit tighter control in Live Event as there are some quality limitations in WEC compared to TLE. In our case we are also waiting for an activation of Stream, so even internal use of rtps seems out of the way.