Forum Discussion
Microsoft Teams Banner Notifications Appearing Black
Recently, whenever I get a new notification from Teams, the notification preview that is supposed to appear in the bottom right is black. It also appears black for any types of banner messages (i.e. when doing calls). I'm not sure what changed within the last few days. Prior to then, the alerts would contain a message preview description or a small preview of the current call speaker.
Screenshot attached for reference. I am on a windows 10 desktop, and my current Microsoft Teams version is: You have Microsoft Teams Version 1.3.00.9267 (64-bit). It was last updated on 4/28/20
I appreciate if someone can chime in on some possible solutions. Thank you!
caggarwal We escalated this issue to Microsoft and they came back and acknowledged it as an issue. The workaround for now is to disable GPU acceleration in Chrome and close/restart Teams. Microsoft will include a fix in an upcoming release as of 5/5/2020.
I am having the same issue with a user who has a Lenovo Yoga, Intel Driver are fully updates as well as Firmware on the machine. Any other solutions please advise. Using the Desktop version of MS Teams
ptop
- Hello have you had any resolution to this?
caggarwal We escalated this issue to Microsoft and they came back and acknowledged it as an issue. The workaround for now is to disable GPU acceleration in Chrome and close/restart Teams. Microsoft will include a fix in an upcoming release as of 5/5/2020.
Sadly it's still happening as of 6/2022. Intermittent. Some days it works fine, some days it doesn't.
Jason Thurston This is happening again and disabling GPU/hardware acceleration in all browsers has no effect. Is this happening to anyone else? The majority of people who I've spoken with here at work are experiencing the same.
DavidJustice disabling hardware acceleration in Chrome worked for me.
Jason ThurstonI confirm that disabling that fixed my problem.
Hello, I have the same exact problem. Is there a solution as you know?
