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caggarwal's avatar
caggarwal
Copper Contributor
May 05, 2020
Solved

Microsoft Teams Banner Notifications Appearing Black

Recently, whenever I get a new notification from Teams, the notification preview that is supposed to appear in the bottom right is black. It also appears black for any types of banner messages (i.e. ...
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  • Jason Thurston's avatar
    Jason Thurston
    May 12, 2020

    caggarwal  We escalated this issue to Microsoft and they came back and acknowledged it as an issue.  The workaround for now is to disable GPU acceleration in Chrome and close/restart Teams.  Microsoft will include a fix in an upcoming release as of 5/5/2020.

jperez23's avatar
jperez23
Copper Contributor
Jul 24, 2020

caggarwal , try this:

1. Turn off all banners in Teams.  Go to Settings - Notifications

2. Close Teams

3. Go to Microsoft.com and download Microsoft Teams Desktop App

4. Install  (It will re-open Teams when done)

5. Switch to Dark Mode

6. Turn on Banners in Teams again.

 

Worked for me!

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