Microsoft Teams Banner Notifications Appearing Black

rbishop
Copper Contributor
Feb 19, 2021
DavidJustice disabling hardware acceleration in Chrome worked for me.
Jason Thurston
Copper Contributor
Feb 02, 2021
DavidJustice Hello David, we are still working with the temporary solution which was disabling the GPU in the browsers and that seems to be working. We also had an issue with our BeyondTrust Privilege Management client where it seemed to interfere with Teams launching properly and caused the burnt toast notification to reappear in some instances.

Disabling the GPU was Microsoft temp solution.
In opening a case with Microsoft they found a permissions issue with the directories/executables below and BeyondTrust was going to have to resolve that issue.
C:\Users\<user>\AppData\Local\Microsoft\Teams\Update.exe
C:\Users\<user>\AppData\Local\Microsoft\Teams\current\Teams.exe
- ZlatkoS
  Copper Contributor
  May 13, 2021
  Is there meanwhile permanent solution provided by Microsoft? Since the initial issue was reported back in May 2020.
  - Kim_Westphal
    Copper Contributor
    Dec 30, 2021
    I encountered this same issue a week or so ago. I am running the Teams Desktop app. All alerts appear in "burnt toast." I tried disabling and then closing out of Teams and then re-enabling the banner notifications, but that did not work. Any help would be greatly appreciated!
- agentdogit
  Copper Contributor
  Feb 05, 2021
  Jason Thurston
  
  I have this issue with a user at the moment and we have just started using Beyond Trust, was you able to solve this?

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Microsoft Teams Banner Notifications Appearing Black

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