Forum Discussion
Microsoft Team Mobile APP Cannot Receive Call
Hi Microsoft Team, I have Team APP on my mobile having problem answering incoming call. Every time people call in will be notified that I'm unavailable (I'm actually online and available) and...
Alexandra_Klasinski
Microsoft
MicrosoftAdler_Deng What version of the app are you on? You can find this out by going to the hamburger menu in the upper left, tapping on Settings, then About. It should show you a long number beginning with 1. Can you please share that so we can look into it more?
Hi Alexandra. Thanks for you reply! I'm using the latest version downloaded from PureApk.com and all settings properly checked. After I uninstalled it and reached HUAWEI Store to reinstall the same and this problem disappeared. The only thing I am confused about is that the Teams I got from PureApk functioned ALMOST normally only except receiving calls. Don't know what causes this problem.
I am currently facing the same issue on my Infinix Hot 10 Play Android phone.
I keep the Teams app open on the screen and call from my wife's phone and it does not ring on my Infinix phone but as soon as she disconnects the call I get a missed call notification.
This is weird because the missed call notification is instant but it does not receive incoming calls and outgoing calls can be made. --- However, I will now try as you suggested, uninstalling and reinstalling the app.
- Strange case but it helped. I just uninstalled and reinstalled the app.
Thanks/NM
