Forum Discussion
Adler_Deng
May 18, 2020Copper Contributor
Microsoft Team Mobile APP Cannot Receive Call
Hi Microsoft Team, I have Team APP on my mobile having problem answering incoming call. Every time people call in will be notified that I'm unavailable (I'm actually online and available) and...
Laurie Pottmeyer
May 20, 2020Former Employee
Hi there - I found a thread that is very similar to what you are experiencing with many good theories and resources to try. I hope one of them can help.
I'm not sure if you are using the Android client or the iOS client - they function a bit different in terms of notifications. I am also cc'ing Srividhya Chandrasekaran in the event she has more information to provide.
Thank you for reaching out.
Adler_Deng
May 21, 2020Copper Contributor
Hi Laurie. Thanks for you reply! I'm using Android HUAWEI. I've already solved this problem by uninstalling the APP I downloaded from PureApk.com and reinstalling from HUAWEI Store. Still I cannot figure out why this happened, but luckily now I have Teams running normally in my mobile.