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oonkar's avatar
oonkar
Copper Contributor
Sep 11, 2020

Microsoft Team - In Calendar participant status shows as "unknown"

Hello All,

 

One of the user in our organization joined recently and when she tries to schedule a meeting in Microsoft Team and goes to scheduling assistance for participant addition. She can see status "Unknown" for everyone she tries to add.

 

I tried below steps

 

1) Had her login into web version, same issue shows up there

2) Uninstalled teams, deleted cache from %app data%\Microsoft\Teams

3) Renamed teams older folder in user->local->App data->Microsoft

4) Reinstalled team

5) Installed office 365 64 bit version

6) Downloaded the address book on outlook

7) Created new outlook profile

😎 Enabled / Disabled cache exchange mode.

 

Still unable to fix the issue, Can someone please assist with it.

3 Replies

    • oonkar's avatar
      oonkar
      Copper Contributor

      VasilMichev 
      Thanks for your response. I tried it checking on outlook / owa as well however there also it's showing the team status "unknown". Is there anything else that can be done. Please assist.

      • Dont check the team, check whether this user can see anyone else's availability from within Outlook/OWA.

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