I use Microsoft Teams all day in a 4-5 people call and my microphone frequently stops working when someone else is talking. It can get quite annoying and I've been unable to figure out the cause of the problem. I use other communication applications and this behavior has never happened in any other application. I use Voicemeeter Potato and I can ear myself perfectly fine, even though my coworkers tell me my voice is dropping all the time. OS: Windows 11 (though it happened on Windows 10 as well...)Teams version: 1.5.00.9163 (64-bit)Voicemeeter Potato version: 3.0.2.1Noise suppression: OffAutomatically adjust mic sensitivity: Off

Hi CosmeBenito,I'm pretty much convinced that voicemeeter Potato is not a Teams certified setup, so don't open a support ticket 😉I don't know or use Potato, but what you describe sounds like a simplex-voice issue (think PTT) whereas Teams would support a Duplex setup.Could that Potato part possibly reduce the voice to a simplex setup?My suggestion: connect a certified device to your PC and directly in teams, and check if you still have the issue. If not, it's not a Teams problem.Since you have it working with other platforms, try to figure out what is different.I hope some of this helps you find the issue.

VincentDal Hi Vincent, the problem occurs with and without Voicemeeter. Uninstalling Voicemeeter does not solve the problem.

VincentDal I'm using the Beyernamic "Custom headset gear", link here. One of my coworkers is using the exact same microphone (and headphones as well), without issues. I also tried buying a second set but it presents the same problem, I find it unlikely to be the problem.

I have to say the headset is not certified for teams, but you surely know that.You are right, it's not the problem, but i think the soundcard might be.Teams certified headsets use USB, and are required to be full duplex (meaning both sides of a call can talk at the same time). Typical soundcards using jack inputs however, are often simplex, meaning whenever sound is inbound, your mic is "cut off".I'm still assuming here, but it looks like that may be the problem.Question: that co-worker with the same gear, does he also use the same PC and the same sound-card? If he doesn't that is where your problem lies.All this being said, i can't understand why that would differ between ecosystems used.

Microphone frequently "cuts off" when other people are talking

VincentDal
Brass Contributor
Apr 28, 2022
Hi CosmeBenito,
I'm pretty much convinced that voicemeeter Potato is not a Teams certified setup, so don't open a support ticket 😉
I don't know or use Potato, but what you describe sounds like a simplex-voice issue (think PTT) whereas Teams would support a Duplex setup.
Could that Potato part possibly reduce the voice to a simplex setup?

My suggestion: connect a certified device to your PC and directly in teams, and check if you still have the issue. If not, it's not a Teams problem.
Since you have it working with other platforms, try to figure out what is different.

I hope some of this helps you find the issue.
- CosmeBenito
  Copper Contributor
  Apr 28, 2022
  VincentDal Hi Vincent,
  
  the problem occurs with and without Voicemeeter. Uninstalling Voicemeeter does not solve the problem.
  - VincentDal
    Brass Contributor
    Apr 28, 2022
    what microphone are you using?
MaurizioMargiotta
Copper Contributor
Sep 27, 2022
I have the same unnerving issue.
In my case, I use a Maranz MPM-2000U mic. It works perfectly fine on Skype and on Zoom. But on Teams not. And it was working fine a few months ago (I don't know when exactly it happened and what changed). But I reinstalled Windows 11 from zero on a new disk and I get the same issue.
bqueiroz
Copper Contributor
Aug 06, 2024
I had the same issue with my MS Teams certified Poly V4320, on Windows 11. Every time I was silent in the call and start speaking, the first 2 seconds was not audible for the other people, very annoying. The problem was only happeing in Teams.
After many tries, I solved the problem by disabling the "Audio enhancements" in System > Sound > Properties of my microphone.

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Microphone frequently "cuts off" when other people are talking

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