Forum Discussion
CosmeBenito
Apr 28, 2022Copper Contributor
Microphone frequently "cuts off" when other people are talking
I use Microsoft Teams all day in a 4-5 people call and my microphone frequently stops working when someone else is talking. It can get quite annoying and I've been unable to figure out the cause of the problem. I use other communication applications and this behavior has never happened in any other application.
I use Voicemeeter Potato and I can ear myself perfectly fine, even though my coworkers tell me my voice is dropping all the time.
OS: Windows 11 (though it happened on Windows 10 as well...)
Teams version: 1.5.00.9163 (64-bit)
Voicemeeter Potato version: 3.0.2.1
Noise suppression: Off
Automatically adjust mic sensitivity: Off
- sslyCopper Contributor
I had an issue where the microphone in a meeting room was cutting in and on on teams meets. The fix for the issue was going into the control panel, then sounds settings to communication and changing that from "reduce the volume of other sounds by 80%" to "do nothing"
Hope this helps someone in the future! - bqueirozCopper ContributorI had the same issue with my MS Teams certified Poly V4320, on Windows 11. Every time I was silent in the call and start speaking, the first 2 seconds was not audible for the other people, very annoying. The problem was only happeing in Teams.
After many tries, I solved the problem by disabling the "Audio enhancements" in System > Sound > Properties of my microphone. - MaurizioMargiottaCopper ContributorI have the same unnerving issue.
In my case, I use a Maranz MPM-2000U mic. It works perfectly fine on Skype and on Zoom. But on Teams not. And it was working fine a few months ago (I don't know when exactly it happened and what changed). But I reinstalled Windows 11 from zero on a new disk and I get the same issue. - VincentDalBrass ContributorHi CosmeBenito,
I'm pretty much convinced that voicemeeter Potato is not a Teams certified setup, so don't open a support ticket 😉
I don't know or use Potato, but what you describe sounds like a simplex-voice issue (think PTT) whereas Teams would support a Duplex setup.
Could that Potato part possibly reduce the voice to a simplex setup?
My suggestion: connect a certified device to your PC and directly in teams, and check if you still have the issue. If not, it's not a Teams problem.
Since you have it working with other platforms, try to figure out what is different.
I hope some of this helps you find the issue.- CosmeBenitoCopper Contributor
VincentDal Hi Vincent,
the problem occurs with and without Voicemeeter. Uninstalling Voicemeeter does not solve the problem.
- VincentDalBrass Contributorwhat microphone are you using?