Forum Discussion
CosmeBenito
Apr 28, 2022Copper Contributor
Microphone frequently "cuts off" when other people are talking
I use Microsoft Teams all day in a 4-5 people call and my microphone frequently stops working when someone else is talking. It can get quite annoying and I've been unable to figure out the cause of t...
VincentDal
Apr 28, 2022Brass Contributor
Hi CosmeBenito,
I'm pretty much convinced that voicemeeter Potato is not a Teams certified setup, so don't open a support ticket 😉
I don't know or use Potato, but what you describe sounds like a simplex-voice issue (think PTT) whereas Teams would support a Duplex setup.
Could that Potato part possibly reduce the voice to a simplex setup?
My suggestion: connect a certified device to your PC and directly in teams, and check if you still have the issue. If not, it's not a Teams problem.
Since you have it working with other platforms, try to figure out what is different.
I hope some of this helps you find the issue.
I'm pretty much convinced that voicemeeter Potato is not a Teams certified setup, so don't open a support ticket 😉
I don't know or use Potato, but what you describe sounds like a simplex-voice issue (think PTT) whereas Teams would support a Duplex setup.
Could that Potato part possibly reduce the voice to a simplex setup?
My suggestion: connect a certified device to your PC and directly in teams, and check if you still have the issue. If not, it's not a Teams problem.
Since you have it working with other platforms, try to figure out what is different.
I hope some of this helps you find the issue.
- CosmeBenitoApr 28, 2022Copper Contributor
VincentDal Hi Vincent,
the problem occurs with and without Voicemeeter. Uninstalling Voicemeeter does not solve the problem.
- VincentDalApr 28, 2022Brass Contributorwhat microphone are you using?
- CosmeBenitoApr 28, 2022Copper Contributor
VincentDal I'm using the Beyernamic "Custom headset gear", link here.
One of my coworkers is using the exact same microphone (and headphones as well), without issues. I also tried buying a second set but it presents the same problem, I find it unlikely to be the problem.