Forum Discussion
CosmeBenito
Apr 28, 2022Copper Contributor
Microphone frequently "cuts off" when other people are talking
I use Microsoft Teams all day in a 4-5 people call and my microphone frequently stops working when someone else is talking. It can get quite annoying and I've been unable to figure out the cause of t...
CosmeBenito
Apr 28, 2022Copper Contributor
VincentDal Hi Vincent,
the problem occurs with and without Voicemeeter. Uninstalling Voicemeeter does not solve the problem.
VincentDal
Apr 28, 2022Brass Contributor
what microphone are you using?
- CosmeBenitoApr 28, 2022Copper Contributor
VincentDal I'm using the Beyernamic "Custom headset gear", https://europe.beyerdynamic.com/custom-headset-gear-2-generation.html.
One of my coworkers is using the exact same microphone (and headphones as well), without issues. I also tried buying a second set but it presents the same problem, I find it unlikely to be the problem.
- VincentDalApr 28, 2022Brass ContributorI have to say the headset is not certified for teams, but you surely know that.
You are right, it's not the problem, but i think the soundcard might be.
Teams certified headsets use USB, and are required to be full duplex (meaning both sides of a call can talk at the same time). Typical soundcards using jack inputs however, are often simplex, meaning whenever sound is inbound, your mic is "cut off".
I'm still assuming here, but it looks like that may be the problem.
Question: that co-worker with the same gear, does he also use the same PC and the same sound-card? If he doesn't that is where your problem lies.
All this being said, i can't understand why that would differ between ecosystems used.- Dio92Feb 07, 2023Copper ContributorMultiple people speaking using Microsoft Teams and Logitech Rally Plus with WIndows 10/11 not working fine, cut off the mic sometimes.