Merging Teams chats and channels

juliusindiwrote:

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I have 6 pinned chats and 6 pinned teams. Having to constantly switch tabs to use one or the other is infuriating.

YES! This is the reality of working with MS Teams, especially in a professional setting. I am constantly having to switch back and forth between the Teams and Chats tabs.  Constantly having to remember whether the conversation I want is a team channel or a chat, then move through several steps of navigating and visually reorienting to get to the conversation I want. The "Activity" tab seems like it should help with this, but it doesn't.

Why can't we have one collection of pinned conversations that is always visible, combining team channels, individual and group chats?

And why can't we have one collection of recent conversations that is also always visible, again combining channels and chats?

The MS Teams UI is designed with an emphatic separation of these two categories of things, teams vs. chats, and forces an extremely cumbersome navigation path between the two worlds. Like someone on the product team thinks it's really important for me to constantly be aware of the difference between these two things. Long after I've mastered this very simple distinction, I have to keep "proving" that I understand it. Why? Who am I doing this for?

Micorosoft product team, please have mercy on us and fix this.