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johnnr892's avatar
johnnr892
Copper Contributor
Dec 07, 2019

Meetings - participants that declined are still being notified of meeting chat messages

We're facing a quite annoying problem with Teams meetings that causes all participants that were invited - irrespective of their response (unknown, decline, tentative) - to be brought into the meeting chat when the organiser begins the meeting and types in the chat box. We're getting a lot of users being confused as to how they ended up in a meeting chat and getting annoyed about chat notifications. Imagine how bad this is when you schedule a meeting for 'all' staff.

 

Steps: 

1 - Schedule meeting "Test meeting" in outlook or teams and select multiple participants - either through a distribution group or one by one

2 - Have one of the requested participants 'Decline' the invite

3 - Begin the meeting as the organiser

4 - Write 'Hi folks' in the meeting chat

5 - The person that declined the invite then get's a notification for 'Hi folks' for the meeting chat of "Test meeting"

 

 They then need to leave the meeting or mute it.

 

Has anyone else had this and got any fixes or workarounds? Currently for large meetings, we're copying a link from another meeting and pasting it in the the invite in outlook so neither Teams or Outlook realises that it's a Teams meeting.

  • dannygm's avatar
    dannygm
    Brass Contributor
    March 2021 and this is still happening, no matter how many meetings I decline, I still get added to the meeting, see comments and get notifications about it. Instead of sending the people to mute the setting, how about fixing the bug?
    If people decline a meeting they should NEVER get added into the meeting itself. That's the whole reason for declining a meeting.
  • Nixxiola's avatar
    Nixxiola
    Copper Contributor

    Extremely frustrating that Microsoft don't seem to be looking at this one! We do a lot of "Everyone" invites for brown bag sessions or mandatory training where you select one of 4 sessions to join. 
    Would love to be able to not have to Leave and hide the chat for the sessions I decline! 

  • They are releasing an update soon that will mute meeting chats unless you join the meeting. This will help alleviate this, but longer term they will hopefully work with the Outlook Team to fire off an update to the meeting when a decline happens as it doesn't now.

    But as of today there is nothing you can do.
    • Ben_Cundy's avatar
      Ben_Cundy
      Copper Contributor

      POV: Nearly 3 years later and it's still happening....did I miss an update to stop this? ChrisWebbTech 

      • Ray_Watters's avatar
        Ray_Watters
        Copper Contributor

        No.  It is still a problem; only MS pulled an IBM.  It was declared a feature.

         

        The problem is a Teams Channel was named as a participant so anyone that is a member of the Channel continues to get the chat / notices.  Technically, it is considered User Error.  The Channel should not be a participant of the meeting.  And the only one that can remove the Channel is the organizer of the meeting, who wanted the channel to participate. 

         

         

        Q: How many IBM engineers does it take to change a light bulb?

        A: None.  They change the definition of darkness and issue it as an upgrade.

    • Steph523's avatar
      Steph523
      Copper Contributor

      Hi ChrisWebbTech ! We have this turned on but are still getting chat notifications in our Chat section of Teams. It no longer shows in the "Activity" area but does show in Chat. This will then muddy up the Chats area with meeting chats you declined. Any other way to stop all chat for meetings that are declined?

    • johnnr892's avatar
      johnnr892
      Copper Contributor
      Thanks, Chris. Is there somewhere I can track the bug / roadmap item? Would be good to know if the initial fix was to client or not etc...
  • Virusgrav's avatar
    Virusgrav
    Copper Contributor

    II have a customer that is part of a distribution group that was sent a teams invite. She declined the meeting and got an e-mail that she now had SPAM in her account she needed to review. The e-mail was the "Declined Teams Meeting" e-mail. Is this part of this bug or something else?johnnr892 

  • MAlpha's avatar
    MAlpha
    Copper Contributor

    Does anyone know if this is still on the roadmap?  The previously linked Roadmap number doesn't seem to there any more?

     

    Thank you

      • MAlpha's avatar
        MAlpha
        Copper Contributor

        Andreas_F 

         

        I've discovered the "Webinar" feature of meetings where people have to actively sign up to the meeting which arrives at a similar conclusion but still has it's drawbacks (chat only works in meeting, and only if you look for it...unless I'm doing something wrong)

  • Zaldenski's avatar
    Zaldenski
    Copper Contributor

    Almost December 2021 and this problem still persists... this should not be that hard to fix, it's completely counter-intuitive that the issue exists in the first place

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