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y-c-l's avatar
y-c-l
Copper Contributor
Apr 02, 2020

Meeting not able to turn video on using ipad

Hi, tried this with a colleague earlier who was also using an iPad; before joining the meeting, the “video is off” was greyed out and thereafter I could see her but she could not see me. It did work well, however, in a video call.
Is there settings somewhere that could enable the video function in meetings? The iPad is running the latest operating system iPadOS 13.4.

I would appreciate any advise as this would be essential for giving remote lessons during school closure, thanks.

iPad
meetings
microsoft teams
Video

2 Replies

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  • Brad Groux's avatar
    Brad Groux
    Iron Contributor
    Apr 02, 2020

    y-c-l 

    By default, video is fully supported on iOS devices. Your IT administrators may have disabled video calling for Teams via a Meetings policy. You should point them to this documentation - https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams

    • y-c-l's avatar
      y-c-l
      Copper Contributor
      Apr 03, 2020

      Brad Groux 

       

      Thank you, had the admin on the case yesterday. They re-added me onto the policy for teachers and a few hours later it is now all working!

       

      thanks all

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