Forum Discussion
WMB37
Apr 19, 2020Copper Contributor
Live Captions not available
Hello
I am trying to enable Live Captions in Teams for our users but they cannot see the option on the 'More Action' Menu.
I have made sure it is enabled in the Teams Admin Portal.
Does any one have any suggestions? I am in the UK
Regard
Wayne
Wayne
- vish081335Copper ContributorTeam doesn't have this basic stability. For me if I use team within the organization there is option but for local pc meetings it doesn't appear. I always prefer Google meet to understand French caption.
- Tushar Pathak
Microsoft
WMB37 For live events check this link on supported spoken and translated languages
https://support.microsoft.com/en-gb/office/use-live-captions-in-a-live-event-1d6778d4-6c65-4189-ab13-e2d77beb9e2a
For meetings see this thread- cindyb72Copper ContributorThe option to enable isn't even there on the user interface. It is for some, but not all.
- Dorothy VerspeekCopper Contributor
I'm having the same issue, some of our users can see the option to use live captioning in teams, some can't. The biggest issue is that the user who needs it the most can't. I've Microsoft on the hook for an answer, if we find a resolve, I'll let you know.
- ChristianBergstromSilver ContributorHello, have you had a closer look at the meeting policies? That’s my best guess from what you’re describing.
https://docs.microsoft.com/en-US/MicrosoftTeams/meeting-policies-in-teams#enable-live-captions