Forum Discussion
Solved
Live caption doesn't appear in [More Option] for some users in my team
Do you know how to show the "Turn on live captions (preview)" option despite of using the latest version of Teams?
Some of users in my team don't see "Turn on live captions (preview)" from [More options] during a meeting (using a desktop app)
We all use the same version below:
Microsoft Teams Version 1.3.00.8663 (64 bit)
One guy did uninstall and install a desktop app, but he still doesn't see the "Turn on live captions (preview)" option. If possible, I want to know the reason and how to fix it.
yoshimi Hello, do you know if all users have the same meeting policy assigned?
https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
yoshimi Hello, do you know if all users have the same meeting policy assigned?
https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
- Take a look also at this: https://office365itpros.com/2019/10/07/teams-live-captions/
Hello ChristianBergstrom and jcgonzalezmartin ,
Thank you so much for your reply!! I didn't know that the meeting policy can change by each user then those articles were really helpful! (I thought the meeting policy should be the same under the same tenant.)
I will contact to my Teams Administrator to check the meeting policy for us with your articles!
Thanks again for your support!
Yoshimi
