Forum Discussion
Live caption doesn't appear in [More Option] for some users in my team
yoshimi Hello, do you know if all users have the same meeting policy assigned?
https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
Hello ChristianBergstrom and jcgonzalezmartin ,
Thank you so much for your reply!! I didn't know that the meeting policy can change by each user then those articles were really helpful! (I thought the meeting policy should be the same under the same tenant.)
I will contact to my Teams Administrator to check the meeting policy for us with your articles!
Thanks again for your support!
Yoshimi
- If it is just missing for some users it is likely the policies as others have pointed out. Here is some guidance on finding users who may be impacted https://itspartlycloudy.com/2020/04/02/the-case-of-the-missing-live-captions-in-microsoft-teams/
Thank you so much for your answer!!! Actually, I've just got an reply from a Teams Administrator and he said that we are all in the "Global (Org-wide default)" group. So I got confused but from the article you gave for me, I can ask him further investigation to check whether some people are in the "RestrictedAnonymousAccess" group or not! Thanks again for your help!
- It would be worth double checking the policy for someone having the problem if the admin didn’t already. I’ve saw a bunch of tenants that never changed anything and thought they were all on the global default policy but still had people on the restricted policy somehow.
