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cvanaxel's avatar
cvanaxel
Brass Contributor
Apr 14, 2020
Solved

Let Teams user chat with skype consumers?

I set my org-wide to teamsonly mode. I also put these two on (on)   Users can communicate with other Skype for Business and Teams users Users can communicate with Skype users   But still it w...
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  • LinusCansby's avatar
    LinusCansby
    Apr 14, 2020
    Hi,

    The federation between Teams and Skype consumer is rolling out and should be finished by the end of April. So maybe you haven't got that feature in your tenant yet?
LinusCansby's avatar
LinusCansby
MVP
Apr 14, 2020
Hi,

The federation between Teams and Skype consumer is rolling out and should be finished by the end of April. So maybe you haven't got that feature in your tenant yet?
KenWalsh's avatar
KenWalsh
Copper Contributor
May 21, 2020

LinusCansby 

 

Is this still rolling out? A Skype user still cannot connect me. I have the setting set to allow this, but nothing. 

    • KenWalsh's avatar
      KenWalsh
      Copper Contributor
      Jun 09, 2020

      LinusCansby According to the Roadmap link this as launched. But, I can still not connect to Skype users using teams. I can find the Skype user, but when sending a message I get this error "We ran into a problem sending this message. Try again later."

       

       

      • LinusCansby's avatar
        LinusCansby
        MVP
        Jun 10, 2020

        KenWalsh Yes, it is launched, I've used it. Make sure that it is enabled in Teams Admin Center > Org-Wide Settings > External Access: Enable "Users can communicate with Skype users". But since you can find the Skype user it could be some delay in your tenant so just wait a couple of days and try again.

         

        You could also try from the Skype side and see if you can connect to your Teams user.

    • KenWalsh's avatar
      KenWalsh
      Copper Contributor
      May 22, 2020

      LinusCansby 

       

      Thanks for the info! Been searching for this for a while.

      The funny this is that the Skype Consumer user added me via using my email address. After sending the hello wave message to wait for me to accept him showed up. After a few minutes, his Skype said he was all set like I accepted his request, but I never seen his request in Teams or approved him.

      He sent a few messages and I never received them in teams. He also tried to video chat and Skype says that I am not online.

       

      It seems his Skype connect to me somehow, but nothing seems to work. So frustrating because know with my email address no one can contact me using Skype Consumer. Is there any workaround until it works in Teams?

       

      Thanks Again!

       

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